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Official CADAC Mauritius Website

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Official CADAC Mauritius Website

CADAC MauritiusCADAC Mauritius
  • BARBECUE
    • PATIO BARBECUES
    • PORTABLE BARBECUES
    • CHARCOAL BARBECUES
    • PIZZA OVENS
    • BARBECUE ACCESSORIES
  • OUTDOOR
    • CAMPING
    • COOLER BOXES & BAGS
    • FANS
  • COOKWARE
    • CAST IRON
    • PANS
    • WHISTLING KETTLES
  • GAS & HEATING
    • CYLINDERS & CARTRIDGES
    • COOKERS & STOVES
    • HOBS
    • AREA HEATERS
    • GAS ACCESSORIES
  • GENERATORS
  • ICE & WATER
  • SHOP ALL
  • SERVICE & SUPPORT
    • SPARES
    • CONTACT
    • FAQ’S
    • REFUNDS & RETURNS
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CADAC MauritiusCADAC Mauritius
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  • Returns & Refunds

How and when will I receive my refund?

  • Cadac Admin
  • 21 July 2025
  • Returns & Refunds

Can I return an online order at your physical store?

Yes! You can return any eligible product purchased online directly at our store. Make sure you have filled out this form first. Just bring:

  • Cadac Admin
  • 21 July 2025
  • Returns & Refunds

Do I need to keep the original packaging to return a product?

Yes. To be eligible for a return, the item must be in its original, undamaged packaging with all accessories included.

  • Cadac Admin
  • 21 July 2025
  • Returns & Refunds

How do I request a return, refund, or exchange?

To request a return:

  • Cadac Admin
  • 21 July 2025
  • Returns & Refunds

What should I do if my product arrives damaged or defective?

If your item was delivered by CADAC Mauritius and arrives damaged or defective: If the item was delivered using your own courier, CADAC will determine whether the issue is due to product defect or shipping damage, and returns may not…

  • Cadac Admin
  • 21 July 2025
  • Returns & Refunds

Which items are non-returnable or excluded from refunds?

We cannot accept returns or exchanges on the following: These exclusions are for safety and hygiene reasons.

  • Cadac Admin
  • 21 July 2025
  • Returns & Refunds

1. Can I return a product if I’ve changed my mind?

Yes, you can return an item if you’ve changed your mind — as long as: Please note:

  • Cadac Admin
  • 21 July 2025
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Phone: (+230) 5480 5000

Email: shop@cadac.mu

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